Dealing With Window Replacement Companies

A couple of years back I needed to replace my windows and being the tech savvy person that I am, I resorted to use the internet to look for a replacement window company. I used a search engine to find one online through one of those “find it all sites”.

I sent them and asked for a quotation. I didn’t know then that it was necessary to have them come over for an in-home consultation. They took about four days to respond and asked that I supply some details about my home. I should have sensed the signs right here but being naïve I gave them the details.

A few days later the quotation eventualy came through and I was excited. I thought this internet thing really works. I just had a few problems with the quote, nothing big just routine questions. I looked up their number on the quote and gave them a call.

This is where the actual problems began. They kept refering me to one person after another until I got fed up. When I finally talked to someone they informed me the quote was a standard one - they would have to come my place for an actual one.

They didn’t show up on the agreed date and when I called them up they were hardly apologetic at all. They went on about how busy they were and what time of the year it was and so on.

This was when I realized that I was not getting anywhere with these guys and I cancelled the order.

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